Question 1

How does the MedicaleStim® device feel? Does it hurt?

Accepted Answer

It does not hurt at all! Gentle muscle stimulation feels like your muscles are contracting (pulling upward and inward), then relaxing. You control the level of stimulation, and should increase it until you feel a comfortable tightening of your muscles around the Vagi-Comfort adapter. Then just let the MedicaleStim® device do its thing: contract the muscles in and around the vagina, each time, and every time.

Question 2

How quickly will I see results?

Accepted Answer

This depends on how long it's been since you last had an orgasm, or whether if you've ever had one at all. Many women see an improvement after 2-3 weeks and for optimal results, studies have shown that the MedicaleStim® device should be used for 15-minute sessions, 3-4 times per week. Women who've never had an orgasm before might need to use the MedicaleStim® device for 10 weeks before seeing significant results.

Question 3

Why can't I just do Kegel exercises instead?

Accepted Answer

a) Quite simply, if your vaginal and pelvic floor muscles haven't contracted strongly (as with a climax) in a while (or ever), they have become so weak that you cannot contract them well on your own, because of a process called muscle atrophy. Further, most people who try to do Kegel exercises end up cheating and using the wrong muscles. The MedicaleStim® device tones the right muscles, each and every time, effortlessly giving your perfect Kegels.
b) Voluntary Kegel exercises alone will give you only a 40% contraction of the muscles in and around your vagina. The MedicaleStim® device can activate up to 90% of the muscles.
c) Most people do a dozen or so clenches, and then get tired...this will not change the tone of your vaginal muscles. The MedicaleStim® device gives you 15 minutes of contractions every time!

Question 4

Is there any proof that it works?

Accepted Answer

Absolutely! The Medical eStim device and others like it have been around for over 25 years. We know that they are totally safe, and we also know that they are effective.
CLICK HERE to see a sample of studies from medical journals

Question 5

Why do I need to use gel?

Accepted Answer

A non-silicone lubricating gel (included free with each order) will conduct the current well, enabling you to contract the muscles in and around your vagina without having to turn the unit up very high.

Question 6

What guarantee do you offer?

Accepted Answer

We offer a Product Warranty against manufacturing defects for up to 12 months from the time you receive your order. The warranty entitles you to a replacement of the MedicaleStim® unit.

Question 7

What's your policy on returns and refunds?

Accepted Answer

The MedicaleStim® device is a state-of-the-art medical device. For anti-tampering, health and safety, and hygienic purposes, once your product has left our warehouse, we cannot offer any returns or refunds.
As a customer, you can thus rest assured that the product we send you is itself not a returned item.
For warranty questions, please see the product page or the warranty section of this web-page.

Question 8

Who are you?

Accepted Answer

We are a group of Doctors of Physical Therapy who have been practicing in womens' health for over 25 years. In the past, the units were so bulky and expensive that sessions had to performed in the clinic, at a cost of 1500 USD. With today's technological advances, we have been able to develop a portable MedicaleStim® device in an affordable home-use format that is just as effective as the clinical units.

Question 9

How big is the Vagi-Comfort adapter?

Accepted Answer

The Vagi-Comfort adapter is the size of a large thumb...you can see a photo here.

Question 10

Is this like a vibrator?

Accepted Answer

Not at all, the MedicaleStim® device has no moving or vibrating parts. It is not a sex toy, nor is it designed to give immediate pleasure. Think of it as an intensive climax training/relearning session. It optimizes all the right nerves, muscles and blood-flow...in order to reach climax when the proper stimulation/situation occurs.

Question 11

How will it improve my life?

Accepted Answer

Today, all around the world, 11-41% of women are not getting an orgasm. Most of them are unwilling to talk about it, and are unjustifiably living with shame, guilt, low self-esteem and a feeling of inadequacy. This will undoubtably lead to relationship problems.
We want you to know that your inability to climax is not your fault nor is it a representation of the love you have for your partner or yourself. It is a medical condition, with physical manifestations, which can be treated amazingly easily.

Question 12

Is it safe?

Accepted Answer

Many many studies attest that devices similar to the MedicaleStim® device are safe and there aren't any adverse effects associated with them. These medical devices have been around for over 25 years, so we know that there aren't any short-term or long-term safety issues.

Question 13

What if I've had a hysterectomy?

Accepted Answer

Users who have had hysterectomies or have internal adhesions may find their first workout uncomfortable. Spinning the probe away from your scar can help. You should also use plenty of lubricant to ensure good conductivity. After a while, you will find that this unpleasant sensation disappears.

Question 14

Are there some people who shouldn't use the MedicaleStim® device?

Accepted Answer

Do not use MedicaleStim®, without consulting your doctor, if you have a cardiac pacemaker
Do not use MedicaleStim®, without first consulting your doctor, if you have metal staples or implants in and around your pelvic area. (hip replacement is OK)
Do  not use MedicaleStim® if you have a barrier contraceptive device such as a diaphragm or cervical cap, or a copper IUD
Do not use MedicaleStim® while you are pregnant or for the first 12 weeks after birth
Do not use MedicaleStim® while you are suffering from a vaginal or urinary tract infection
Do not use MedicaleStim® during the heavy flow days of your menstrual period or any vaginal bleeding
Do not use MedicaleStim® if you have tuberculosis, malignant or local cancers, high fever or undiagnosed pains.

Question 15

I'm not sure if my MedicaleStim®  unit is working, can you help me with troubleshooting?

Accepted Answer

First off, if you are expecting it to vibrate, then of course I can understand why you think it doesn't work. The MedicaleStim® unit does not vibrate, it sends a mild electric current through the electrodes (the shiny parts on the vaginal adapter) to naturally contract the muscles in and around the vagina.
Here is how to test the unit:

Place fresh batteries into the compartment as shown. Press the on/off button at the very top of the unit. Does it turn ON? If it turns on, you will see things on the screen. If the unit doesn't turn ON, stop here and let me know.
If the unit did turn ON, turn it off please. Insert the lead wires into the Vagi-Comfort adapter, and the unit. Put the included gel on the Vagi-Comfort adapter, making sure the shiny parts have gel on them. Now hold the adapter in the palm of your hand and close your hand around it, making sure that there is contact on both electrodes (shiny parts) on the adapter. Now gradually increase the current...you will eventually feel a current in your hand. This confirms that the unit is working. If it is not, let us know at which point during this process you are having difficulties.
Now you can try the electrode intra-vaginally. You will increase the current gradually until you feel a strong yet comfortable current which will contract the muscles in and around your vagina.

Question 16

I've lost my user manual, where can I find it?

Accepted Answer

Here it is!

And you can also watch our instruction video BY CLICKING HERE

Question 17

It seems expensive?

Accepted Answer

Actually, it's not...considering that similar sessions will cost you up to 1500 USD in a doctor's or physiotherapist's office. The MedicaleStim® device was designed to be an affordable in-home unit that is just as safe and effective as the ones used by medical professionals.

Frequently asked questions